Build Trust With Clients

What do you do to build trust with clients so that they keep coming back, and keep referring you to others who need you? Here’s how I do it:
  • Be impeccable with your word. Never miss a deadline, and never charge for “extras” that really aren’t extra.
  • Produce the best work possible to help the client meet their goals.
  • Be upfront with challenges to client projects. I’m the professional, so I often know more about the project than they do.
  • Reward great clients with tokens of appreciation: gifts, experiences, bonus services and, most importantly, referring them to others. They’ll do the same.

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